To arrange a quotation for any work or service you require from just call us on 07511876329. You can also drop us an email on contact@sdeservices.co.uk
ALL of our Quotations are provided FOC (Free of Charge).
We usually provide Quotations via email, if possible, this helps provide security of information and helps reduce confusion, it allows the customer to easily keep the Quotation in their records and helps us reduce our impact on the environment by limiting the amount of paper and ink we use annually.
S&D Estate Services LTD is NOT currently VAT registered and as such we do NOT add VAT to any pricing we currently provide. We are hoping to become VAT registered sometime in the future. Any changes will be made clear in this FAQs section and on any paperwork or information that we provide.
We do on some occasions charge the customer extra for distance travelled, this is dependent on the type of work carried out, the distance we have to travel from our base and the amount of journeys taken. This will be discussed at the quotation stage.
Some Call Outs do incur a small charge (usually around £40 to £60), this is dependent on the time of day, distance travelled and many other factors. This will be discussed prior to the Call Out being carried out to ensure the customer is happy and to provide transparency.
Start dates for work or services to be carried out by S&D Estate Services LTD are discussed at the initial Quotation stage. We record your required start date and when an order is placed for our work or services, we will contact you to discuss start dates further. We aim to meet our customers start dates at all times but changes do occur from time to time. In the event of a deviation from a required start date we will contact the customer to discuss it further.
We aim to complete the work within the amount of Minutes, Hours, Days or even weeks stated on the quotation provided. We do however encounter problems which are unforeseen and will provide the customer with as many updates as possible. We do from time to time get let down by suppliers and also experience acts of GOD which are all out of our control. In line with our aim to provide transparency at all times we will provide you with an answer whether it is good or bad.
Most of the services we provide are paid for immediately after completion of the work. We do from time to time ask for contributory payments throughout the work process to cover on going expenses and to help with cash flow.
Payments can currently be made using cash, cheque (made payable to S&D Estate Services LTD) or via Bank transfer (Bank details will be shown on the bottom of our invoices).
We pride ourselves on providing the customer with a full and comprehensive range of services to give the customer a “single source” solution. We always update our range of services with new services we bring to the market. However, we are more than happy to discuss any services NOT currently listed that you may require to see if it is possible for us to provide them. Please contact us to discuss further.
If in the unlikely event you are not happy with the work we have provided PLEASE contact us to discuss it further, we will then begin to work closely with you to offer a solution.